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European Accessibility Act Compliance in Denmark (Tilgængelighedsloven)

The European Accessibility Act is transposed in Denmark by lov nr. 801 af 7. juni 2022 om tilgængelighedskrav for produkter og tjenester, known as tilgængelighedsloven. It entered into force on 28 June 2022, and its requirements apply to products placed on the market and services supplied from 28 June 2025. Covered services include e-commerce, consumer banking, e-books, access to audiovisual media services, electronic communications and parts of passenger transport.

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National law The transposing act is lov nr. 801 af 7. juni 2022 om tilgængelighedskrav for produkter og tjenester, the Act on accessibility requirements for products and services, known as tilgængelighedsloven. It entered into force on 28 June 2022 under section 58 and applies from 28 June 2025 under section 59. It was amended by lov nr. 637 af 11. juni 2024, which added guidance and tools for micro-enterprises in section 13 a and a duty to release the authority's own compliance information to consumers in section 51 a. Denmark did not transpose in full on time: the Commission sent a letter of formal notice, INFR(2023)2014, on 19 April 2023, and we could not confirm whether that case has been closed.
Web standard EN 301 549 is the practical reference. The act names no standard. Section 14 gives a presumption of conformity to products and services that follow harmonised standards whose references are published in the Official Journal, and we could not confirm that any reference has been published under Directive (EU) 2019/882. The latest published version of EN 301 549 is v3.2.1, which carries WCAG 2.1 AA; the WCAG 2.2 revision was still at ETSI approval stage in mid-2026. For the public sector, Digitaliseringsstyrelsen applies EN 301 549 and has published a Danish translation with Dansk Standard.
Enforcement Section 45 splits market surveillance by sector. Sikkerhedsstyrelsen, the Danish Safety Technology Authority, controls the covered products and the services in section 1(2) numbers 2 and 4 to 6, which covers access to audiovisual media services, consumer banking, e-books and e-commerce. Since January 2026 it has been a department of Erhvervsstyrelsen, the Danish Business Authority, named Markedsovervågning, with the same tasks. Energistyrelsen controls electronic communications, Trafikstyrelsen air, bus and rail passenger transport, and Søfartsstyrelsen the waterborne elements. A consumer can bring a case to the relevant authority under section 55, and reports reach Sikkerhedsstyrelsen through its online form at sik.dk/tip. Section 57 provides for fines and fixes no amounts, so no maximum is published. The authority first orders the trader to put the matter right under section 49, can then order sales to stop, and can report the case to the police so that a court sets the fine.

Who has to comply in Denmark

The act covers businesses that place covered products on the Danish market or supply covered services to consumers in Denmark. The covered services are electronic communications, access to audiovisual media services, defined elements of air, bus, rail and waterborne passenger transport, consumer banking, e-books and dedicated software, and e-commerce. Micro-enterprises that supply services are exempt: fewer than 10 staff and either annual turnover or an annual balance sheet total of no more than EUR 2 million. The exemption covers services only. A micro-enterprise trading in products is relieved of documenting its exemption assessment, not of the requirements. Public bodies fall under a separate regime, lov nr. 692 af 8. juni 2018 om tilgængelighed af offentlige organers websteder og mobilapplikationer, supervised by Digitaliseringsstyrelsen.

The deadlines that matter

7 June 2022

Lov nr. 801 om tilgængelighedskrav for produkter og tjenester adopted, transposing Directive (EU) 2019/882

28 June 2022

The act enters into force under section 58, the same day as the EU transposition deadline

19 April 2023

European Commission sends Denmark a letter of formal notice, INFR(2023)2014, for incomplete transposition

11 June 2024

Lov nr. 637, section 4, amends the act, adding guidance for micro-enterprises and a duty to release compliance information to consumers

28 June 2025

Requirements apply to products placed on the market and services supplied from this date, under section 59

28 June 2030

End of the transition for services delivered by means of products lawfully used before 28 June 2025, and for contracts agreed before that date

WCAG 2.2 AA, EN 301 549

Prove your Denmark compliance

Conforma scans your site against WCAG 2.2 AA and EN 301 549, the working reference for a check under tilgængelighedsloven, and lists each failure with a fix. You get a Denmark-specific accessibility statement and a dated record of what was found and when it was fixed. Automated testing produces evidence; it does not by itself establish conformity.

Denmark EAA questions, answered

When did the Danish accessibility law start to apply, and is there a transition period?

The act entered into force on 28 June 2022, and its requirements apply to products placed on the market and services supplied from 28 June 2025. Sikkerhedsstyrelsen states that e-commerce services must comply from that date even where the webshop existed earlier. The 2030 date is narrower than it looks: it covers services delivered by means of products lawfully used before 28 June 2025, and contracts agreed before that date.

Is my small business exempt as a micro-enterprise?

A micro-enterprise that supplies services is exempt: fewer than 10 staff and either annual turnover or an annual balance sheet total of no more than EUR 2 million. Both parts must hold. The exemption is for services, not products, although a micro-enterprise trading in products need not document its exemption assessment. Danish guidance counts staff as full-time equivalents, uses the last closed financial year, and treats e-books as services.

Which accessibility standard applies to my site in Denmark?

EN 301 549 is the practical reference. The act itself names no standard. Section 14 grants a presumption of conformity for harmonised standards cited in the Official Journal, and we could not confirm that any citation has been made under Directive (EU) 2019/882. The latest published version is v3.2.1, which carries WCAG 2.1 AA, and the WCAG 2.2 revision was still at ETSI approval stage in mid-2026. Building to WCAG 2.2 AA covers WCAG 2.1 AA as well.

Who enforces the rules and what are the penalties?

Sikkerhedsstyrelsen, since January 2026 the Markedsovervågning department of Erhvervsstyrelsen, covers the products and most of the services, with Energistyrelsen, Trafikstyrelsen and Søfartsstyrelsen covering telecoms and transport. The authority can order a trader to put the matter right, order sales to stop, and report the case to the police so that a court can impose a fine. Section 57 provides for fines but sets no amounts, so there is no published maximum for Denmark.

This page is a plain-English summary, not legal advice. Check the cited national law for specifics.

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