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European Accessibility Act (EAA) Compliance in the Netherlands

The European Accessibility Act reached the Netherlands through the Implementatiewet toegankelijkheidsvoorschriften producten en diensten, in force since 28 June 2025. It requires a defined set of consumer products and digital services (including webshops, consumer banking, e-books, transport ticketing and telecoms) to meet specific accessibility requirements. This page explains who is covered, the deadlines that apply, and the technical standard your website and services are measured against.

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National law Implementatiewet toegankelijkheidsvoorschriften producten en diensten, the Dutch law that transposes Directive (EU) 2019/882 (the European Accessibility Act) into national law.
Web standard EN 301 549 is the reference standard for digital accessibility. WCAG 2.1 AA is the current public-sector legal floor; WCAG 2.2 AA is best practice and the level to aim for on new work.
Enforcement Market surveillance under the EAA is split by sector: the AFM (Autoriteit Financiële Markten) supervises financial services, while a designated authority handles general market surveillance for the remaining sectors. This is distinct from the Dutch public-sector accessibility regime (the Tijdelijk besluit digitale toegankelijkheid overheid), which is overseen by the Rijksinspectie Digitale Infrastructuur (RDI) and does not apply to private businesses under the EAA.

Who has to comply in Netherlands

Businesses that sell covered products or provide covered services to consumers in the Netherlands must comply. Covered services include webshops (e-commerce), consumer banking, e-books, transport ticketing and telecoms. Micro-enterprises providing services are exempt, but only when both conditions are met: fewer than 10 employees AND annual turnover of no more than EUR 2 million. If you cross either threshold, the obligations apply. The exemption is lost as soon as you have 10 or more staff or more than EUR 2M turnover.

The deadlines that matter

28 June 2025

Implementatiewet in force: products placed on the market and services newly provided from this date must comply

28 June 2030

End of the transition period for services already being provided before 28 June 2025

WCAG 2.2 AA, EN 301 549

Prove your Netherlands compliance

Conforma scans your site against WCAG 2.2 AA and EN 301 549, lists the specific failures to fix, and generates a Netherlands-specific accessibility statement plus a compliance certificate. That gives you a concrete, standards-mapped record of where you stand under the Implementatiewet rather than a general assurance.

Netherlands EAA questions, answered

Does the European Accessibility Act apply to my Dutch webshop?

Yes, if you sell to consumers in the Netherlands and are not an exempt micro-enterprise. Webshops (e-commerce) are explicitly among the covered services. You are exempt only if you have fewer than 10 employees AND no more than EUR 2 million in annual turnover.

What is the deadline for EAA compliance in the Netherlands?

The Implementatiewet has been in force since 28 June 2025, so products and services newly placed on the market or provided from that date must comply. Services that were already being provided before 28 June 2025 have a transition period until 28 June 2030.

Which accessibility standard do I have to meet?

The reference standard is EN 301 549. WCAG 2.1 AA is the current public-sector legal floor, and WCAG 2.2 AA is considered best practice, the level to target for new and updated services.

Is the Dutch EAA law the same as the rules for government websites?

No, they are two separate regimes. The EAA (Implementatiewet) covers private-sector products and services. The public sector is governed by a different law, the Tijdelijk besluit digitale toegankelijkheid overheid (2018), where accessibility statements are filed in the central register at toegankelijkheidsverklaring.nl, oversight sits with the RDI, and status is graded A/B/C/D. Those government rules do not apply to private businesses under the EAA.

This page is a plain-English summary, not legal advice. Check the cited national law for specifics.

Common fixes to check

Most sites fail the same WCAG checks first. Each guide has a plain-language fix and a before/after snippet you can copy.

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See where your site stands in seconds

A free scan against WCAG 2.2 AA, a plain-language fix for every issue, and a Netherlands-specific accessibility statement when you are ready to prove it.

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